Privacy Policy for Kinetx Instruments, LLC
Kinetx Instruments, LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services, including any purchases made through our e-commerce platform.
By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.
Information We Collect
We may collect various types of information from you when you visit our website, register an account, make a purchase, or interact with us. This includes:
Personal Information
Identifiers: Name, email address, shipping address, billing address, phone number, and payment information.
Account Information: Username, password, and purchase history.
Communication Information: Any correspondence between you and Kinetx Instruments, LLC.
Non-Personal Information
Device Information: Information about your device (e.g., IP address, browser type, operating system).
Usage Information: Details about your interactions with our website (e.g., pages visited, products viewed, and time spent on the website).
Cookies: We may use cookies and similar tracking technologies to enhance your experience. For more information, see the “Cookies and Tracking Technologies” section below.
How We Use Your Information
Kinetx Instruments, LLC uses the information we collect for the following purposes:
Processing Orders: To process and fulfill your orders, including payment processing, shipping, and handling returns or exchanges.
Account Management: To create, maintain, and manage your account.
Customer Support: To provide you with customer support and respond to your inquiries.
Communication: To send you updates about your order, our products, services, promotions, or events.
Website Improvement: To analyze usage data to improve our website, services, and user experience.
Legal Obligations: To comply with applicable legal requirements, such as tax laws and consumer protection regulations.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist in processing payments, shipping orders, or improving our website (e.g., payment processors, shipping companies, and web hosting providers).
Legal Compliance: If required by law or in response to legal requests (e.g., subpoenas or court orders).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the functionality of our website and personalize your experience. Cookies help us:
Remember your preferences and login details.
Analyze how users navigate our website.
Provide targeted advertisements based on your browsing history.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access: The right to request a copy of the information we have collected about you.
Correction: The right to request corrections to any inaccurate or incomplete information.
Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: The right to opt out of receiving promotional emails or targeted advertising.
To exercise any of these rights, please contact us at info@kinetx.us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Kinetx Instruments, LLC
3422 Old Capitol Trl, PMB #1618
Wilmington, DE 19808-6124
Phone: 302-440-5179
Email: info@kinetx.us
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.